CCTP-Travel Agent Professional Program

Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.

Our mentor-supported career courses focus on the industry standards that prepare you for your chosen career or certification. You will also get our smaller, self-study professional development courses to fine tune some of the softer skills needed in your chosen career, and our four-week long, instructor-led personal enrichment courses to further your employment training.

Travel Agent and Tourism

Are you interested in learning more about a travel agent career? Would you like to better understand travel and tourism jobs? Our Travel Agent and Tourism course can help you learn more about the daily life of a travel agent and take the first step in getting quality training.
Travel agent career professionals consistently help people plan family vacations, corporate trips, cruises, international travel, and specialty tours such as adventure vacations. Travel agents generally have access to important information regarding fares and discounts, and are knowledgeable about particular geographic locations. Overall, a travel agent career professional can help consumers plan the most appropriate travel arrangements for their needs.

Our travel agent course provides training on the essentials of travel and tourism, from air transportation to the cruise industry and more. Let our course be your first step in getting one of many interesting travel and tourism jobs such as working for a corporation, online travel agency, or even working from home!

Prerequisite(s): None

Travel Agent Geography

A professional travel agent must match the traveler with the right destination and services this course helps you learn how to do that exact thing. Travel Agent Geography approaches geography from the travel industry perspective and is designed not just for travel agents but for all travel professionals. Among the highlights are detailed information on attractions, climate, lodging, and cultural patterns. Sample itineraries and profiles of typical visitors to each destination are also included in this course.

Prerequisite(s): None

Start Your Own Business

Have you ever eaten a Mrs. Fields cookie? Used an Apple computer? Listened to a hip-hop CD? Entrepreneurs brought these products to your world. People that start their own businesses and work for themselves are called entrepreneurs. For an entrepreneur the sky is the limit as far as earnings are concerned. An entrepreneur is someone who has recognized an opportunity to start a business that other people may not have noticed -- and jumps at it skillfully. Entrepreneurs can shape and create an opportunity where others see little or nothing -- or see it too early or too late.

This “Start Your Own Business” class will help you create the business you want. Throughout this course you will be working on your business plan and creating a quick comprehensive overview of the elements you want in your new business.

Prerequisite: None

Personal Excellence

As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to enjoy yourself while doing so. In this class we will learn what it takes to develop career-enhancing skills that include: goal setting, time management, and personal organization. You will learn the crucial steps it takes to improve your creative abilities, gain confidence and minimize conflict in your life. Just as a successful business requires a mission and a plan, so does a fulfilling life.

* You have 4 weeks to complete this course from date of your enrollment.

** Course Subject to Change.

Better Interpersonal Communication

Interpersonal Communication is a very important skill that is needed to develop and maintain personal and professional relationships. Just because you are talking does not mean you are communicating. This course will take you through the steps involved in understanding the importance of interpersonal communication and the effect on our daily interactions.

* You have 4 weeks to complete this course from date of your enrollment.

** Course Subject to Change.

Business Grammar Basics

From simple e-mails to formal letters, business professionals will need to compose documents that educate, persuade, inform, or enlighten others. Writing is an essential element of business communication. By the time most of us get through grade school, high school, and college, we feel like we have the basics of writing down pat. However, we still see basic grammar mistakes in the workplace. In a business setting this can be a problem, because others are making judgments about us and are forming opinions based on how we write. This course discusses grammar commonly used in the workplace.

Business Writing Basics

From simple e-mails to formal letters, business professionals regularly compose documents that educate, persuade, inform, or enlighten others. There are many types of business documents, some very specific to an industry while others are common across all industries. Some of the common types of documents include memos, letters, reports, and emails. This course discusses the components of business writing and explains how to write these basic documents.

Email Etiquette

In decades past, business writing was a rare, formal event. Most everyone has a computer at home or work these days, so we are now many times more likely to send a written message to others using email. Sometimes these messages are poorly written, which creates misunderstandings and affects the sender’s reputation.

What is Customer Service?

Almost all businesses and industries rely upon their customers to earn a profit. Being able to understand a customer’s needs and being able to fulfill those needs effectively is a strategic advantage for organizations. Before excellent customer service can be delivered, the service provider needs to understand basic elements and terms relating to customer service as well as the impact that social media and virtual networking have on customer purchasing decisions. Lastly, good customer service starts by understanding and practicing the fundamentals with every customer, every day. This course introduces learners to basic elements of customer service.

** Course Subject to Change.

Objectives